Check guests in from the guest list
Check guests in from your guest list when the scanner isn't handy. You can check in one person, a whole party or several guests at once, and undo a check-in made by mistake.
Before you start
Only confirmed guests can be checked in. Approve a request first.
Step 1: Open Guests
In the Organizer OS, tap the Menu button at the top left, then Guests. On a computer, Guests is in the left sidebar.
Step 2: Find the guest
Type their name in Search this list…, then tap their row. Their details open.
Step 3: Tap Check in now
Tap Check in now. Their status changes to Checked in, and the tally on Check-in counts them.
Step 4: Undo a mistake
Checked in the wrong person? Tap Undo check-in in their details. The message at the bottom of the screen also has Undo for a few seconds.
Step 5: Check in a party
When a guest registered friends too, their details list everyone in the party. Tap Check in next to each person as they arrive, or Check in all 2 when they come in together. Tap Undo next to a person to undo just them.
Step 6: Check in several guests at once
Tick the box next to each guest, then tap Check in in the bar at the bottom of the screen. Everyone in a ticked party is checked in.
Good to know
Guests you imported or added at the door are on the Added tab (Imports & walk-ins on a computer). Tap their row, then Check in now.
The guest list needs a connection to check people in. With no signal, use the scanner. See Check guests in without internet.
The Checked in tab lists everyone who has arrived.
Check-in works any time, not only on event day. If you checked someone in to test, tap Undo check-in before your guests arrive. Door staff can't undo a check-in.