Send or resend entry passes
Guests you add or import get their entry pass, a QR code for the door, when you email it. Guests who register on Event Flo get their ticket by email as soon as they're confirmed.
Step 1: Open the Added tab
In Guests, open the Added tab (Imports & walk-ins on a computer). The line at the top counts passes sent, passes not sent and guests with no email.
Step 2: Email every unsent pass
Tap Email 1 entry pass. The button counts every guest with an email whose pass hasn't gone out yet.
Step 3: See who needs attention
Tap Needs attention to list only guests whose pass is Not sent or Bounced, or who have No email. Tap it again to see everyone.
Step 4: Send one guest's pass
Tap the guest, then Email entry pass. If their pass went out before, the button reads Resend entry pass email.
Step 5: Fix or add an email
In their details, tap Edit email (or Add email), type the address and tap Save email. Then tap Send pass to new address.
Step 6: Check a registered guest's ticket
Tap a confirmed guest to see when their QR email was sent. Send QR via email sends it only if it hasn't gone out yet. If it has, ask them to check their spam folder, or to open their ticket on Event Flo. See Find your ticket.
Good to know
Sent means the email left Event Flo. An address that rejects it shows Bounced. Fix the address and send again.
No email? Share the door code on their row with them yourself. It scans like a pass.
Until your ID is verified, you can send 300 pass and certificate emails a day.
Want paper passes? Export your guest list as printable QR passes.